Question 1

What is TYMEDICS?

Accepted Answer

TYMEDICS is a nurse-owned and operated mobile healthcare support service founded by Tyeshia Hutcherson, RN-BSN. We provide personalized, in-home and on-location nursing support services to clients throughout Central Arkansas. Our goal is to bridge the gap between healthcare and daily life — because quality care shouldn't stop when you leave the doctor's office.

Question 2

Who founded TYMEDICS?

Accepted Answer

TYMEDICS was founded and is operated by Tyeshia Hutcherson, RN-BSN — a registered nurse with a Bachelor of Science in Nursing. Tyeshia created TYMEDICS out of a passion for compassionate, personalized care that meets clients where they are, literally and figuratively.

Question 3

Is TYMEDICS a home health agency?

Accepted Answer

TYMEDICS is a mobile healthcare support service, not a traditional home health agency. We do not provide skilled nursing under a physician's order or accept Medicare/Medicaid for our services. We offer nurse-led support, advocacy, and wellness services on a private-pay basis. If you need traditional home health services, we are happy to help point you in the right direction.

Question 4

Where does TYMEDICS provide services?

Accepted Answer

We currently serve Central Arkansas and surrounding areas. Services are provided in clients' homes, at healthcare appointments, and wherever support is needed most. If you're unsure whether we serve your area, please reach out — we're happy to discuss your location.

Question 5

What makes TYMEDICS different from other healthcare services?

Accepted Answer

TYMEDICS is nurse-owned and personally operated by a licensed RN-BSN. Every service is delivered with genuine compassion, clinical expertise, and a personalized approach. We don't send strangers — you work directly with Tyeshia and the TYMEDICS team. We come to you, on your schedule, wherever you need support most.

Question 6

What services does TYMEDICS offer?

Accepted Answer

TYMEDICS offers nurse-led healthcare support services including: Medication Management & Clinical Support ($60), Non-Emergent Transportation ($50), Nurse Advocacy ($55), ER/In-Hospital Nurse Advocacy Visit (from $160), Wellness Check-In Visits ($65), Nurse-Led Care Relief ($80), Surgery Recovery Support ($85), Lymphatic Drainage ($90), Mother & Baby Support ($95). We also offer Travel Concierge Recovery Support — a custom, quote-based service providing dedicated RN care at your surgery destination. Each service is designed to support clients and families at key moments in their healthcare journey.

Question 7

What is Nurse Advocacy?

Accepted Answer

Nurse Advocacy is a service where a registered nurse accompanies you or your loved one to medical appointments. Your nurse advocate will help you understand your diagnosis, ask the right questions, communicate your concerns to providers, and ensure your voice is heard. This service is especially valuable for complex medical situations, elderly clients, or anyone who feels overwhelmed navigating the healthcare system.

Question 8

What does Medication Management & Clinical Support include?

Accepted Answer

This service includes a nurse-led review and reconciliation of your medications to ensure they are being taken correctly, safely, and effectively. Your nurse will check for potential interactions, clarify dosing instructions, provide education, and offer clinical support to help you manage your health confidently at home.

Question 9

What is Nurse-Led Care Relief?

Accepted Answer

Nurse-Led Care Relief is a caregiver respite service. If you are a family member or caregiver who needs a break, a registered nurse will step in to provide professional care and support for your loved one while you rest, run errands, or attend to other responsibilities. This service is available for up to 2 hours per session.

Question 10

Can TYMEDICS help after surgery?

Accepted Answer

Yes! Our Surgery Recovery Support service is specifically designed for post-operative clients. A registered nurse will visit you at home to monitor your recovery, check wounds, review medications, provide education on warning signs, and offer guidance to help you heal safely and comfortably.

Question 11

What is a Wellness Check-In Visit?

Accepted Answer

A Wellness Check-In Visit is a routine nurse visit to monitor your overall health status, assess vital signs, provide health education, and offer peace of mind for you and your family. These visits are ideal for seniors, individuals managing chronic conditions, or anyone who wants proactive health monitoring between doctor's appointments.

Question 12

What is Travel Concierge Recovery Support?

Accepted Answer

Travel Concierge Recovery Support provides dedicated, one-on-one Registered Nurse care at your surgery destination. Your recovery plan is customized based on your procedure, destination, recovery goals, travel arrangements, and level of nursing support needed. This service requires a 30-minute consultation ($35) before a custom quote is provided. If you reserve your package within 14 days of your consultation, the $35 fee is applied toward your package total. Clients are responsible for the nurse's round-trip airfare, checked baggage fees (if applicable), and hotel accommodations with separate sleeping arrangements.

Question 13

Do you provide emergency medical services?

Accepted Answer

No. TYMEDICS does not provide emergency medical services. If you or someone you know is experiencing a medical emergency, please call 911 immediately. Our services are designed for non-emergent, supportive healthcare needs.

Question 14

Can TYMEDICS help with transportation to medical appointments?

Accepted Answer

Yes! Our Non-Emergent Transportation service provides safe, reliable nurse-accompanied transportation to and from medical appointments, procedures, and healthcare facilities. Having a nurse present during transport means you have clinical support and advocacy from the moment you leave home.

Question 15

How do I book a service?

Accepted Answer

You can book a service directly through our online booking system on the Book A Service page. Select your desired service, choose an available date and time, complete the intake form, and a TYMEDICS team member will contact you to confirm your appointment and process your deposit. You can also contact us at rnservices@tymedics.com or call (501) 773-2411 if you have questions before booking.

Question 16

Is a deposit required to book?

Accepted Answer

Yes, a deposit is required at the time of booking to secure your appointment. This ensures your time slot is reserved and allows us to prepare for your specific needs. The deposit amount will be applied toward the total cost of your service.

Question 17

What are your hours of operation?

Accepted Answer

TYMEDICS operates Monday through Saturday, 9:00 a.m.–4:00 p.m., by appointment only. We are closed on Sundays and all major and minor holidays. Because we are a mobile service, appointment availability may vary. We recommend booking in advance to secure your preferred date and time.

Question 18

How far in advance should I book?

Accepted Answer

We recommend booking at least 48–72 hours in advance to ensure availability. For Surgery Recovery Support or other time-sensitive services, we encourage booking as soon as your procedure date is confirmed so we can plan accordingly.

Question 19

Can I reschedule or cancel my appointment?

Accepted Answer

Yes, appointments can be rescheduled or cancelled. Cancellations made 48+ hours before your appointment will receive a full deposit refund. Cancellations made 24–48 hours before will receive a 50% deposit refund. Cancellations made less than 24 hours before are non-refundable. Rescheduling is available with 24+ hours notice at no additional charge.

Question 20

What happens during my first appointment?

Accepted Answer

Before your first appointment, you'll complete an intake form so we can understand your needs and health background. During the visit, your nurse will introduce themselves, review your information, discuss your goals, and provide the service you've booked. We want every visit to feel comfortable, professional, and personalized.

Question 21

Can I book a service for a family member or loved one?

Accepted Answer

Absolutely. Many of our clients are family members or caregivers booking services on behalf of a loved one. During the booking process, you'll have the opportunity to provide information about the person receiving care. We'll work with you to ensure the visit is tailored to their specific needs.

Question 22

How much do TYMEDICS services cost?

Accepted Answer

Service pricing varies by type and duration. Medication Management & Clinical Support ($60), Non-Emergent Transportation ($50), Nurse Advocacy ($55), ER/In-Hospital Nurse Advocacy Visit (from $160), Wellness Check-In Visits ($65), Nurse-Led Care Relief ($80), Surgery Recovery Support ($85), Lymphatic Drainage ($90), Mother & Baby Support ($95). Travel Concierge Recovery Support is custom-quoted after a $35 consultation. Full pricing is listed on the Book A Service page. All services are private-pay.

Question 23

Does TYMEDICS accept insurance?

Accepted Answer

At this time, TYMEDICS does not bill insurance, Medicare, or Medicaid. All services are offered on a private-pay basis. We strive to keep our pricing transparent and accessible. If you have questions about payment options, please reach out to us directly.

Question 24

What payment methods are accepted?

Accepted Answer

We accept major credit and debit cards through our secure online booking system. A deposit is collected at the time of booking, and the remaining balance is due at the time of service. Please contact us at rnservices@tymedics.com or call (501) 773-2411 for questions about payment options.

Question 25

Is the deposit refundable?

Accepted Answer

Deposit refund eligibility depends on when you cancel. Cancellations made 48+ hours before your appointment receive a full refund. Cancellations made 24–48 hours before receive a 50% refund. Cancellations made less than 24 hours before the appointment are non-refundable. See our full cancellation policy on the Book A Service page.

Question 26

Is TYMEDICS staffed by licensed nurses?

Accepted Answer

Yes. TYMEDICS services are provided by Tyeshia Hutcherson, RN-BSN, a licensed registered nurse with a Bachelor of Science in Nursing. All care and support is delivered with professional nursing standards, compassion, and integrity.

Question 27

How does TYMEDICS protect client privacy?

Accepted Answer

Client privacy and confidentiality are a top priority at TYMEDICS. We handle all client information with the utmost discretion and in accordance with applicable privacy standards. Your personal and health information will never be shared without your consent.

Question 28

What should I expect in terms of professionalism?

Accepted Answer

You can expect punctuality, professionalism, and genuine compassion at every visit. Your TYMEDICS nurse will arrive prepared, dressed appropriately, and ready to provide the highest level of support. We treat every client like family.

Question 29

What if I have a concern about my visit?

Accepted Answer

Your satisfaction and safety are our top priorities. If you have any concerns about your visit — before, during, or after — please contact us directly at rnservices@tymedics.com or call us at (501) 773-2411. We are committed to addressing any concerns promptly and professionally.

Question 30

Who can benefit from TYMEDICS services?

Accepted Answer

TYMEDICS proudly serves adolescents, adults, seniors, post-operative patients, and busy caregivers seeking additional healthcare support for themselves or their loved ones. If you or someone you care for could benefit from nurse-led support, advocacy, or wellness monitoring, TYMEDICS is here for you.

Question 31

Do you work with seniors?

Accepted Answer

Absolutely. Many of our clients are seniors who benefit from wellness check-ins, medication management, nurse advocacy at appointments, and caregiver relief. We understand the unique needs of older adults and provide care that is patient, respectful, and thorough.

Question 32

Can TYMEDICS help busy caregivers?

Accepted Answer

Yes! Our Nurse-Led Care Relief service is specifically designed for family caregivers who need a break. Caregiving is demanding work, and everyone needs rest. A TYMEDICS nurse will step in so you can recharge, knowing your loved one is in professional, caring hands.

Question 33

Do you serve pediatric patients?

Accepted Answer

TYMEDICS serves adolescents as well as adults and seniors. If you have questions about services for a younger family member, please reach out to us directly at rnservices@tymedics.com or call us at (501) 773-2411 so we can discuss how we can best support your family.

Frequently Asked Questions

Still Have Questions?